9/11 Memorial & Museum
New York
Attraction Overview
Best time tuesday
09:00 - 11:00
Today's weather
2025-12-23
1°C
Cloudy
Visitors find the 9/11 Memorial & Museum deeply moving and unforgettable, honoring the lives lost with powerful exhibits and the breathtaking reflecting pools. The experience is both educational and somber, offering a space for reflection and remembrance. Many recommend allowing ample time to fully absorb the museum's impactful content.
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Visiting 9/11 memorial and museum very sad 😢
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🛡️
Be aware of your emotional state; the museum contains sensitive content that may be disturbing.
💡
The 9/11 Memorial is free, but the Museum requires tickets.
💡
Consider just visiting the 9/11 Memorial fountains, a powerful tribute, if short on time.
About
The 9/11 Memorial & Museum serves as a tribute to the lives lost in the September 11, 2001 attacks and the 1993 World Trade Center bombing. It provides a place for remembrance, reflection, and understanding of the events and their global impact. The museum features artifacts, personal stories, and multimedia displays.
Recommended visit: 3 hours
Nearby
🛡️
Be aware of your emotional state; the museum contains sensitive content that may be disturbing.
💡
The 9/11 Memorial is free, but the Museum requires tickets.
💡
Consider just visiting the 9/11 Memorial fountains, a powerful tribute, if short on time.
View on Map
Visiting 9/11 memorial and museum very sad 😢
youtube
Tap to view videos →
About
The 9/11 Memorial & Museum serves as a tribute to the lives lost in the September 11, 2001 attacks and the 1993 World Trade Center bombing. It provides a place for remembrance, reflection, and understanding of the events and their global impact. The museum features artifacts, personal stories, and multimedia displays.
Recommended visit: 3 hours
Nearby
Best times to visit 9/11 Memorial & Museum
Tuesday's crowd patterns and optimal visit windows.
Best Time Tuesday
09:00 - 11:00
Sadly, the 9/11 Memorial & Museum is closed on Tuesdays, please consider another day.
Hourly Crowd Levels
Tuesday's expected crowd levels throughout the day
Timezone: America/New_York
Low (0-25%)
Moderate (26-50%)
Busy (51-75%)
Very Busy (76-100%)
What travelers say
Recent reviews and on-the-ground experiences.
Tomas Alvarez
2 weeks ago· Google
5.0
"
Was 5 years old when the towers went down. Was not able to comprehend why someone would do this. Well I am now 30 and 25 years later able to understand a little bite more of what those Americans went through. It was very emotional. I am glad NYC was able to save items form the collapse so that day will never be forgotten. My heart breakes for all those lives taken that day and for those still missing. May this museum continue to educate those from all over the world. America truly show resilience.
"
Bo Stephens
2 weeks ago· Google
5.0
"
My first time revisiting the site since the memorial has been completed. I worked for a company with a presence on the 110th floor in which we lost 3 employees that day. It is quite a heavy and moving experience to walk through the museum, for which I would recommend 3 hours to get through it all. There is a rather large section of the museum where pictures are not allowed which contains material that may be disturbing for some people. I do recommend the experience but it is quite somber.
"
Savannahkhay
3 weeks ago· Google
5.0
"
Visiting the 9/11 Memorial and Museum at night was an unforgettable experience. The memorial itself is incredibly moving — the reflecting pools, softly lit from below, look especially beautiful after dark. The names engraved around the edges stand out in the glow, creating a peaceful but powerful atmosphere. It feels both solemn and comforting, a place that truly honors those who were lost.
"
Simon T
1 months ago· Google
5.0
"
A New York must see! A truly informative and humbling experience. We had previously been to the old museum a good few years ago and the new one is so impressive. To be able to visit the foundations of the towers, be informed of the events of 9/11 step by step and the wide ranging impact of those events is a must do visit. Getting an audio guide or physical tour guide definitely adds to the experience. Be aware (as you would expect) there is airport level security at the entrance so slow extra time on for your visit to facilitate this.
"
Aurora Costanza
2 months ago· Google
5.0
"
A Deeply Moving and Unforgettable Experience Visiting the 9/11 Memorial & Museum was one of the most powerful experiences I’ve ever had. The site is both heartbreaking and inspiring — a place that honors the lives lost while reminding us of the strength and unity that followed such tragedy. The twin reflecting pools are breathtaking in their simplicity, with the names of the victims beautifully engraved around the edges. Standing there, hearing the water and seeing the skyline, gave me a deep sense of reflection and respect. Inside the museum, the exhibits are incredibly well curated. Artifacts, photos, and personal stories bring the events of that day to life in a very human way. It’s emotional and sometimes difficult to walk through, but also very meaningful. The staff were respectful and helpful, and the entire atmosphere encourages quiet remembrance. I left with a heavy heart but also with renewed appreciation for resilience, compassion, and peace. Tip: Give yourself at least 2–3 hours to experience everything. It’s not just a tourist attraction — it’s a memorial that deserves time and reflection.
"
Visitor information
Contact details, accessibility, and opening hours.
Accessibility
The 9/11 Memorial & Museum is fully accessible to visitors with disabilities. Wheelchair access is available throughout the site, including ramps, elevators, and accessible restrooms. Assistive listening devices are also available.
Best Season
Spring and Fall offer pleasant weather for visiting the outdoor memorial.
Opening Hours
Monday09:00 - 19:00
TuesdayTodayClosed
Wednesday09:00 - 19:00
Thursday09:00 - 19:00
Friday09:00 - 19:00
Saturday09:00 - 19:00
Sunday09:00 - 19:00
Safety & Insider tips
Crowd hacks and small details that make the visit smoother.
Safety Tips
Stay safe and secure
1
The memorial plaza is outdoors; be mindful of weather conditions and dress accordingly. Hydrate, use sunscreen, and take breaks when needed, especially during hot weather.
2
Be respectful of the space and other visitors. Maintain a quiet and reverent demeanor, especially within the museum galleries and around the memorial pools.
3
Stay aware of your surroundings. The area can get crowded, so keep an eye on your belongings and be mindful of potential pickpockets, particularly during peak tourist season.
4
If you feel overwhelmed or distressed, there are designated quiet areas within the museum. Don't hesitate to seek assistance from museum staff if you need support.
5
Report any suspicious activity to security personnel immediately. The safety of visitors is a priority, and your vigilance can help ensure a secure environment.
Insider Tips
Pro traveler secrets
1
Allow ample time for your visit, especially if you plan to explore the museum thoroughly. The museum is emotionally impactful, so avoid rushing through it.
2
Book your museum tickets in advance, especially if visiting during peak season. This will help you avoid long lines and ensure entry at your preferred time.
3
The Memorial pools are particularly moving. Take a moment to reflect on the enormity of the loss and the resilience of the city.
4
Consider visiting the Memorial at night, as the illuminated pools create a somber and beautiful atmosphere for reflection.
5
If you are planning on visiting multiple attractions in Lower Manhattan, consider purchasing a CityPASS or similar discount card. This can help save money on admission fees.
Location & Directions
Find your way to the attraction.
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Social videos
See what travelers are sharing about this attraction.
0:21
Visiting 9/11 memorial and museum very sad 😢
Bucket List World
80,696
0:28
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Maru World
39,369
0:56
all of these items have a story to tell 💔 source for these items: 9/11 memorial & museum
Your History Gal
38,112
0:27
A man jumped into the reflecting pool at the 9/11 Memorial in #NYC, and the incident is on video.
TMZ
17,849,824
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Who this is for
Find out if this attraction matches your travel style.
👨👩👧👦
families
Visiting the 9/11 Memorial & Museum offers a profound experience for families to learn about a pivotal moment in history. The museum provides age-appropriate exhibits and educational resources to help children understand the events of that day. The memorial pools offer a serene space for reflection and remembrance, fostering important conversations about resilience, unity, and the importance of peace. Families can connect with history while honoring the lives lost and celebrating the strength of the human spirit. Parental guidance is advised due to the sensitive nature of the content. Interactive exhibits and guided tours cater to various learning styles, making it an engaging and educational outing.